Privacy Policy
Your privacy matters to us.
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Account information (email address, username)
- Alarm and wake-up preferences you configure
- Game progress and statistics
- Communications with us
Usage Information
- Device information (device type, operating system, unique device identifiers)
- Log information (app features used, alarm times, game completion data)
- Performance data to help us improve the app
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your alarm and game experience
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Track your game statistics and high scores
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our services.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger, sale, or transfer of assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and update your account information
- Delete your account and associated data
- Opt out of certain communications
- Request a copy of your data
- Withdraw consent where applicable
7. Sleep and Health Data
Wake Up or Lose may collect data related to your alarm settings, wake-up times, game completion patterns, and sleep-related habits. This information may be considered health-related data. We use it solely to provide app features such as alarm scheduling, game difficulty, and progress tracking. This data is not shared with health insurers, employers, or any third party for purposes unrelated to operating the App. Sleep data collected is approximate and should not be used for medical decisions. The App is not a medical device or sleep diagnostic tool.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@ensonova.com
Website: ensonova.com